Privacy Policy

Last updated: August 2025

Who we are

Tijana Vukan Property provides real-estate advisory, brokerage, and management services in Serbia and the region. For privacy matters, the data controller is Tijana Vukan Property. Contact: [email protected], +381 64 456 9096.

Data we collect

  • Identification and contact details (name, email, phone).
  • Property preferences and search criteria.
  • Communications you send us (forms, emails, calls).
  • Website usage data such as page views and device information. We may use cookies as described in the Cookie Policy.

How we use your data

  • To respond to inquiries, schedule viewings, and provide services.
  • To send transactional messages and important updates.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and exercise our legal rights.

Legal bases

  • Performance of a contract or steps prior to entering into a contract.
  • Legitimate interests in operating and improving our services.
  • Your consent, where required (for example, certain marketing or analytics).
  • Compliance with legal obligations.

Sharing your data

We may share data with service providers (IT, hosting, analytics), professional partners involved in a transaction (lawyers, notaries, other agents), and when required by law. We do not sell personal data.

International transfers

If data is transferred outside your country, we implement appropriate safeguards in line with applicable law.

Retention

We keep personal data only as long as necessary for the purposes above, and then delete or anonymize it according to our retention rules.

Your rights

  • Access, correction, deletion.
  • Objection or restriction of processing in certain cases.
  • Data portability where applicable.
  • Withdraw consent at any time where processing is based on consent.

To exercise rights, contact us at [email protected]. You may also lodge a complaint with your local supervisory authority.

Security

We use reasonable technical and organizational measures to protect personal data. No method is 100% secure.

Marketing

You can opt out of non-essential marketing at any time by following instructions in messages or contacting us.

Changes

We may update this policy from time to time. We will post the updated version on this page.

Contact

For any privacy questions: [email protected], +381 64 456 9096.